Unleash your business potential with real-time AI powered merchandising
Retail Express delivers
AI-powered merchandising, pricing, promotions, and supplier collaboration - replacing manual processes with integrated intelligence.
The Problem It Solves
Retailers are drowning in data but starving for insight. Manual spreadsheets, legacy systems, and disconnected planning tools mean that pricing decisions are slow, promotional plans are gut-feel, and supplier negotiations lack the evidence to drive better outcomes.
Retail Express was built by retailers to solve exactly this - replacing cumbersome manual workflows with integrated, AI-powered intelligence that drives profit.
What It Does
Retail Express is a retail management software platform that automates and optimises pricing, promotions, merchandising, and supplier collaboration - all in one integrated system, implemented across New Zealand and Australia by Retail O2.
Key Capabilities
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Intelligent Merchandising - End-to-end merchandising management that connects planning, execution, and analysis
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Promotions Planning - AI selects the right product and offer at the right time, driven by real performance data
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Price Automation - Automates up to 90% of pricing decisions using AI-driven, rules-based logic — so your team focuses on the 10% that matters
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Supplier Collaboration - Real-time supplier planning and negotiation tools that drive increased funding and better joint business plans
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Category Management - Data-driven category management that replaces guesswork with intelligence
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Media & Display - Plan and execute media and display investments with full visibility of ROI
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Algorithmic Retailing - AI that continuously learns and improves retail performance across the full merchandising lifecycle
Outcomes
Smarter promotions that are more profitable and better targeted
Faster pricing decisions with less manual intervention
Stronger supplier relationships backed by data
Cross-team collaboration built on a single source of truth
Significant reduction in time spent on manual planning processes
How RetailO2 Uses This
Retail Express is introduced when a retailer's planning function is too heavily reliant on spreadsheets and manual processes — and the commercial cost of that is becoming visible. We work with leadership teams to understand the specific pain points (pricing? promotions? supplier planning?) and implement the modules that will deliver the fastest and most meaningful return. This is always embedded within a Ways of Working redesign to ensure the tool is adopted and sustained. As the appointed agent for Retail Express across New Zealand and Australia, we manage the implementation from setup through to full adoption.